"Bing vs. Google Ranking Woes: Seeking Help to Solve Site Ignored by Bing"

The Best Of

Mar 6, 2025, 7:49 AM

Hi folks, hoping this group has faced a problem like this before and can help me solve for it. A site I manage ranks great in Google, but Bing has chosen to hate it. ????

Every technical SEO tool and even Bing's own Live URL validation tool says it's error free. It's been a year long problem of trying to get Bing to not ignore the site and I don't have any ideas left, but maybe someone here has faced this before and has an idea I could try. I can only speculate that at one point Bing encountered something on the site it didn't like and sandboxed the domain.

Forwarded thread from another channel:

Dave Smart

Mar 6, 2025, 8:59 AM

Yeah, seen this a couple of times, Bing doing bing things.

Solution is to raise a support request: and in both cases it was fixed in a couple of weeks, no real explanation.

Tony Castillo

Mar 6, 2025, 9:10 AM

Thanks @dave297 - will do that today and then let it ride.

Mika Lepistö

Mar 6, 2025, 9:10 AM

Post back with result please.

Absolutely will.

This is where we're starting, no surprise ... ????

Mar 6, 2025, 2:28 PM

Great to get a future result on this, personally I find Bing support pretty good to be fair

Tony Castillo

Mar 6, 2025, 2:38 PM

@mr.rik.powell - is your goto method to use the Help Support form from Webmaster Tools?

Mark Williams-Cook

Mar 6, 2025, 4:49 PM

Fixed this exact thing for someone last year. Needed to tweet some people at Bing. Then it magically appeared.

Tony Castillo

Mar 6, 2025, 7:04 PM

I was starting some research to see whose attention to get in that way. If you recall who you messaged, could you share @mark.cook

Mark Williams-Cook

Mar 7, 2025, 3:22 AM

Will have a look for you

Mar 7, 2025, 6:37 AM

Yes. I have contacted them a few times.

JaQueen

Mar 7, 2025, 6:19 PM

On the bright-side, the before and after 90 day results on Bing are going to look GREAT in your portfolio ???? undefined (report me if the humor is too soon????)

Tony Castillo

Mar 7, 2025, 6:19 PM

Haha, @jmismarketing - I'll support you to spread more humor!

Tony Castillo

Mar 17, 2025, 6:40 AM

Let's call it 11 days later, recovery of some kind is starting to occur!

Tony Castillo

Mar 17, 2025, 6:40 AM

I've been checking daily

Tony Castillo

Mar 17, 2025, 6:41 AM

For folk keep tracking, I submitted the support request through Bing Webmaster Tools the day I posted this, with details. I even replied to the email confirmation with further notes, but got a reply that said "undeliverable" so unlikely that had any effect

Mar 18, 2025, 5:37 AM

That's annoying,.I'll dig out the email addy I have for them