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Noah
Noah
Jan 19, 2025, 10:51 AM
Forwarded from another channel:
Forwarded thread from another channel:
Mika Lepistö
Mika Lepistö
Dec 1, 2024, 7:12 AM
What are y'all doing to report violations with competition listing open 24hours that is incorrect but no hours published elsewhere to suggest an edit with?
Claudia
Claudia
Dec 1, 2024, 10:14 AM
Suggesting an edit in maps
Mika Lepistö
Mika Lepistö
Dec 1, 2024, 10:26 AM
To what though? Just 8-5?
Claudia
Claudia
Dec 1, 2024, 10:32 AM
Ya I would start there or closed :woman-shrugging::skin-tone-2:
Colan Nielsen
Colan Nielsen
Dec 1, 2024, 5:02 PM
What business category are you seeing this in? Keep in mind that service area businesses, especially when they have an after hours answering service are totally fine to list as 24 hours.
I've also never really seen Google take action on reporting a business's hours before in general, especially when they have a after hours answering service.
I'd also be careful when using suggest an edit to modify a business's hours if you aren't sure what they are supposed to be. Those types of edits, especially if Google rejects them multiple times can lead to your account getting flagged.
Mika Lepistö
Mika Lepistö
Dec 1, 2024, 5:13 PM
I'm seeing them in a number of different verticals. Real
Estate was what triggered it this time.
I do understand the SABs with after hours or even certain attorneys, etc. are legitimately available 24hr.
I would rather just report them for suspected violation of this pretty well known gaming than randomly guessing. I wish they had that as an option to report.
Michael Hardy
Michael Hardy
Dec 2, 2024, 10:12 AM
There was a notion going around a few months ago that there is an advantage to showing open 24 hours on GBP, even if the business is not really open around the clock. The idea was that the local pack is more likely to show businesses that are "open" as opposed to businesses that are closed. This might explain the phenomenon you are seeing.
Mika Lepistö
Mika Lepistö
Dec 2, 2024, 10:13 AM
Yea, that's exactly it @Michael Hardy and I'm trying to figure out the best way to combat the people gaming it.
Ian Ferguson
Ian Ferguson
Dec 2, 2024, 12:51 PM
The more reporting, the more serious Google should take it, me and a few others wouldn't mind reporting them too I'm sure
Mika Lepistö
Mika Lepistö
Dec 2, 2024, 1:09 PM
Found a way! Totally randomly found this today:
Finally! Google allows you to report hours that are incorrect.
This is useful for businesses claiming to be open 24 hours although they aren't. But you don't…
Mika Lepisto on LinkedIn: Finally! Google allows you to report hours that are incorrect.   This is…
Claudia
Claudia
Dec 2, 2024, 1:38 PM
lol forgot about that
Mika Lepistö
Mika Lepistö
Dec 2, 2024, 1:43 PM
When did you see that surface? It looks like it lets you do the "dunno" for just about everything.

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