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Noah
Noah
Jan 19, 2025, 10:30 AM
Forwarded from another channel:
Forwarded thread from another channel:
John Lavapie
John Lavapie
Jan 16, 2025, 11:38 AM
Good day to all! I need help looking at this favicon issue. It's not showing up in SERPs. We're definitely missing something here? I consulted with our dev and can't find a solution.
Appreciate the help:
Jimmy Lange
Jimmy Lange
Jan 16, 2025, 11:59 AM
Two quick guesses
1.) *Wordpress Favicon Issues:* I followed the favicon back and it looks like WP is autogenerating a favicon as well and/or adding a another one (see image).
There also appears to be some sort of weird handshake going on with png/webp. I’m assuming probably some extension? I noticed the http headers were webp formatted but time image itself is a .png (both can work fine in Google SERPs, but I’d imagine Google’s getting confused).
*2.) Update Rel Tag:* This likely isn’t causing the issue, but the rel tag has <link rel=“shortcut icon” instead of just <link rel=“icon” and that could be confusing Google further according to the documentation.
Either way, I’d recommend removing all current favicons and put up a new one marking every specificity to be safe, something like:
&lt;link rel="icon" type="image/png" sizes="32x32" href="/wp-content/uploads/2023/08/cropped-Empire-Psychotherapy-favicon-1-32x32.png"&gt;
From there I’d clear the cache, test it in rich results to make sure everything’s set up well, and then check it out in a few days.
John Lavapie
John Lavapie
Jan 16, 2025, 12:00 PM
@Jimmy Lange Thanks! That is super helpful!
Christian Oliveira
Christian Oliveira
Jan 16, 2025, 12:54 PM
Based on previous similar cases in MAY be because the URLs are PNG but the images served are WEBP, a format which is not supported for favicons by Google. This tipically happens because there is some server/CDN rule to serve WEBP for any image request. Try speaking with the team in charge of that and see if they can add an exception for the favicon URLs and see if that solves the issue
Dave Smart
Dave Smart
Jan 16, 2025, 1:22 PM
Unfortunately it looks like the site is hacked (or something else is going on), it serves garbled junk to Googlebot
Dave Smart
Dave Smart
Jan 16, 2025, 1:23 PM
That doesn't have any favicon markup, hence no favicon, but that's obviously a secondary concern.
John Lavapie
John Lavapie
Jan 16, 2025, 1:25 PM
Hi @Dave Smart - Thanks for this. How did you get that from the photo. Figuring out how to share it with our dev.
John Lavapie
John Lavapie
Jan 16, 2025, 1:26 PM
Oh I think I figured it out. From the link you shared, crawl > view http response. Got it~!
Dave Smart
Dave Smart
Jan 16, 2025, 1:26 PM
From the rich results test (that's what the link points) you can see the screenshot in that.
Dave Smart
Dave Smart
Jan 16, 2025, 1:35 PM
It's actually injected above your content (it's a bunch of links). Because it's html injected before your `<head>` that closes it and means your icon markup is in the body.
But I guess that's just some nerdy details all in all.

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